Privacy
How Autoinsightai collects and holds personal information for technical analysis training enquiries and enrolments in Australia.
This privacy notice explains how Autoinsightai (“we”) handles personal information when you use autoinsightai.digital or enquire about technical analysis training in range-bound market analysis.
Data controller
Autoinsightai, 44 Ageston Road, Coochin, Queensland. Email: info@autoinsightai.digital. Phone: (07) 4535 9385.
Information we collect
- Enquiry and enrolment details: name, email, phone if provided, lesson interest, preferred dates, and message content
- Training administration: attendance notes, homework submissions you send us, and payment references from invoices
- Technical data: standard server logs (IP address, browser type, pages visited) and cookie data as described in our cookies policy
We do not ask for brokerage account numbers, passwords, or tax file numbers.
Why we use information
To respond to enquiries, confirm lesson places, deliver teaching and feedback, issue invoices, improve the website, and meet legal record-keeping duties.
Retention
Enquiry emails are typically kept up to 24 months if you do not enrol. Enrolment and invoice records are kept for seven years where required for accounting. Homework files may be retained for the duration of a cohort plus 12 months unless you request earlier deletion where the law allows.
Your rights
Under the Australian Privacy Principles you may request access to personal information we hold about you, ask for correction, and complain about handling practices. Contact us using the details above. You may also contact the Office of the Australian Information Commissioner.
International transfers
Our email and hosting providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure information is handled consistently with Australian privacy expectations.
Sharing
We share information with service providers who help us operate email, hosting, and accounting — only as needed for those tasks. We do not sell personal information.
Children
Training is aimed at adults. We do not knowingly collect information from children under 16.
Changes
We may update this notice by posting a revised version on this page.